Paypal!! Arghhh!

[2E]

God damn paypal and their stupid security measures..
they have randomly decided to flag up a payment made to me last month, when i sold my ps3.:mad:

The ps3 was sold through Ebay buy-it-now for £520, the buyer paid £470 to my email address and £50 on collection.. everything went smoothly, postive feedbacks, all hunky dory, i told paypal to send the money to my bank, and it went into my bank ok..:reading

Now ( a month later), they have started a dispute/inquiry on this payment requesting additional information and 'holding funds' until they have the info??:angrypun

Meaning my paypal account is now reading -£470 and i cant pay for anything on ebay because of it!!!:shooter

Them holding the funds makes no sense as i have already taken the funds out of paypal and into my bank??So they are holding funds that are not there hence reading in negative numbers... and i imagine should the inquiry come back wrong or what not can they take the money from my bank??:reading

Anyone know where i stand with this Stupid company!!!:shooter

Copy of their gay email:

One of the benefits of using PayPal is that we make every effort to alert
you to potentially problematic transactions. Our goal is to help you make
sound business decisions.

From time to time, we request additional information about PayPal payments.
This is a security measure meant to protect you from problem transactions.

We would like to learn more about this transaction. Please log in to your
PayPal account and provide some information.

We strongly advise that you do not send the item until our investigation is
complete. If you have already sent the item, please log in and let us know
where you sent it.

We have placed a temporary hold on the funds until the investigation is
complete.

[T312]

Oh yeah. Paypal!

Law unto themselves.

A DVD camera I bought never arrived. No problem, and followed the appropriate Paypal steps. The sender produced a blatently forged signature on a receipt and paypal found in their favour despite me proving that the signature was not mine and my house could be proved to be empty at the alleged time of delivery.

Given up arguing with Paypal now. They just don't listen.

My credit card company investigated, found in my favour and refunded the cash but Paypal disagreed and my Paypal account is still blocked until I pay them (yeah, right)!

Good luck with them, 2E.
There are websites dedicated to how cr4p Paypal are.

[Lateshift]

Goes hand in hand with paypal being owned by Ebay i suppose ;) :)

[RaceMeNSee]

From what you have said Toey...It looks as though they have just done a speratic security check.....to maybe make sure somebody hasnt logged into your account and sent all your paypal cash there there bank account! I would just do what they asked and fill in the information they wanted!!

[Editornez]

hmmmmm, I would check the validity of the email? Is it actually from paypal? I had a security check done on TDMtrackdays the other day by paypal and when I didn't get back to an email they actually phoned me! They are becoming very very security minded which I guess is a good thing but does also bring with it a lot of problems like this. In addition, have you checked your bank to make sure the funds did go in? and stayed in? hope you get it sorted!

[RaceMeNSee]

hmmmmm, I would check the validity of the email? Is it actually from paypal? I had a security check done on TDMtrackdays the other day by paypal and when I didn't get back to an email they actually phoned me! They are becoming very very security minded which I guess is a good thing but does also bring with it a lot of problems like this. In addition, have you checked your bank to make sure the funds did go in? and stayed in? hope you get it sorted!


AGREED! i hope its not yet another scam.....but if they have taken the moneys out of his account....then im sure its not!

[NinjaMad]

im having the same problem had a dodgy email from Nigeria, hell no am i sending a phone to nigeria

[NinjaMad]

Just to let you guys no after a convo with paypal on the phone the guy who sent me e-mails and sent e-mails from paypal e-mail address etc was actually a fake and has tried to con people out of sending items before payment is released, so be aware guys!!

[the captain]

How the hell did you manage to speak to someone!!

the nightmare i had setting up the paypal account for EB was untrue!!!

you lucky bastard!:grin2

[NinjaMad]

mate its easy once you get threw all the stupid

"say NO if you dont want to hear your balance, say yes if you do, so operator for operator"

Speaks at like .1mph lol

[2E]

Ok i FINALLY received a response about this inquiry today..

and the result is...:reading




wait for it.....:grin3






REVERSAL TO THE BUYER!!!:shooter

Meaning, I still owe paypal £470, I have emailed ebay (although they claim paypal is naffall to do with them) but surely as i sold the item through ebay i should be protected against this ****e...:mad:

also can they even attempt to take money from me? or is it possible to close my account (with the alledged payment outstanding)?

if not i will just attempt to delete every bit or detail i can (bank details, home address, phone number etc).:grin3

'As you know, we have been reviewing the transaction detailed below. Our
investigation is now complete and we have returned the funds to the PayPal account holder.' I thought that was me.. but obviously not... morons..:shooter

[Lateshift]

All sounds a bit iffy to me to be honest, if it were me i would be speaking to my bank.

They certainly can't withdraw money from your bank account despite them recalling that transaction, however they can leave you oweing them or someone ;)

[2E]

All sounds a bit iffy to me to be honest, if it were me i would be speaking to my bank.

They certainly can't withdraw money from your bank account despite them recalling that transaction, however they can leave you oweing them or someone ;)

Thats what they have done, left me footing a £470 bill so my accounts reading negative, so i cant close it, i might be able to remove my address, bank details, email.. i haven't tried.. ive just 'filed a complaint in the EU' link which amazingly, didnt work.. finally sorted it out and submitted some sort of statement to their 'customer service'.:shooter

Annoying thing is, is seeing as paypal is the only online merchant thing that ebay uses, i cant buy/sell anything with instant payment.. and who wants to do bank transfer nowadays??:grin3

Emailed ebay claiming that as they recommend it so highly, they have a right to protect their sellers.. they told me to file a 'non-paying item' dispute, which i have... contact paypal, and/or get a solicitor/police!:grin1